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How to do Facebook – Social Media For Small Business

How To Use Facebook BlogFacebook isn’t just for the kiddos anymore. It has blossomed into an all-out marketing mecca that can allow people to form real relationships with business by “Liking” and following business pages. This is great for companies that really want to connect and share with their customers and other business. To utilize Facebook for your business, there are a few things that are really should be done.

 First find out what your business trying to achieve by using Facebook.

Facebook is perfect for business that want to share connections with people, and other business, and promote a product or services. But like any social media, the sky is the limit, and that can seem overwhelming.

 What resources can your organization devote to using Facebook?

If you have the time to update your business page or add a status at least twice a day, then you are doing well. Getting people to “Like” your page is a different thing all together. The best bet is to invite people who would have interest in your company. Start with friends, and then friends of friends. Once the social media branching out has started it is important to maintain momentum.

 A few simple tips to help improve a business Facebook page:

 –       Make it look good. One does not have to be a professional designer to make sure the image on the cover photo is not a grainy, unrecognizable cell phone picture. Get a clear image of the product or service you provide. Hire a photographer, if necessary, to shoot your products for all your media. That will make you stand out and look your best. Also the profile picture should be the business logo or name, not a self-portrait, a picture of a cat, or a neighbor’s cute kid, Just saying.

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–       Make it accurate. Go into the edit profile section of the page and make sure all of the address, contact, product/service and company information is correct. If there are any inaccuracies then fix them immediately. That way your customers can find you.

–       Post a minimum of twice a day, not all at the same time. Provide meaningful content that your customers and Facebook followers would be interested in.

Follow other business pages.  Use your business page to follow other pages and share information with them. You can mention them or add links to their Facebook page by simply adding the “@” symbol followed by their page’s name. By doing that you can increase the size of your audience – and their audience as well.

Use hashtags on your post. This is the number sign followed by a simple keyword. (example: #GraphicDesign) These “tags” are searchable so that anyone looking for that keyword can find related topics. This can help people find information about your post in a sea of daily updates.

-Try to create open communication with your Facebook followers. Ask and answer questions, and participle in conversations that are important to you and your business.

 Facebook can seem overwhelming at times – with updates, stories, “Likes” and so much more.

If your business does not have the time to invest in having people manage your social media presence, companies like Torch Designs can set up and do all the Facebook updates for you – taking the load off of your back.

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How to do Twitter: Social Media For Small Business

How_to_twitterJust about everyone has heard of it, but many smaller businesses shy away from using Twitter as a means to communicate socially with consumers, potential customers, and other local business. Twitter can be intimidating at first, but it can also be a way to spread the word about events, products, and specials that a business is promoting very quickly and with very little investment.

What is your business trying to achieve by using Twitter?
Do you want to be able to reach your customers instantly with specials, news, and new product information? If so, Twitter is a great platform for your business.

What resources can your company use to devote to Twitter?
How much time can you devote to Twitter? You can spend hours or minutes a day “tweeting”. For the business owner that likes to work on a schedule, websites exist that can set up automatic tweets so that you don’t have to worry about trying to tweet throughout the day.

A few simple tips to help improve Twitter presence:

-Don’t be shy. Follow everyone who might have an interest in your company, live in the local area, or need your business services. The more you follow the better. If you decide later that you don’t like the tweets from some people, you follow simply un-follow them. It is that easy.
-Spread out your message throughout the day. Not everyone will see 20 messages at 8 in the morning. By spreading your tweets out during the day there is a greater chance of them being seen and shared by others.
-Re-tweet the messages of others that your followers can benefit from. By sharing the tweets of others or “re-tweeting,” you can show that you have an investment in their ideas. It also makes you more visible to their followers.
-Use hashtags. This is the number sign followed by a simple keyword. (example: #GraphicDesign) These “tags” are searchable so that anyone looking for that keyword can find related topics. Using hashtags at the end of tweets allows people to search and find a particular topic.
-If possible, create open communication with your Twitter followers by asking questions, answering questions, and participating in conversations that are important to you and your business.

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Lastly, with Twitter and every other social media platform, it is important not to get too carried away. It can be a vital resource in any marketing campaign, or just a pain, It all depends on how it is utilized.

If ever you wish to invest in having people manage you social media presence, companies like Torch Designs can set-up and do all the tweeting for you – taking the load off of your back.

“Make It Pretty!” Three Words Designers Hate

I want to launch a tirade against three words – three words that can make anybody in the creative field of design cringe with a sense of disgust and loathing for the obviously clueless individual that utters them… “Make it Pretty.”

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Don’t get me wrong, I am all for creating aesthetically pleasing designs that get the point across while pleasing the eyes of the viewer. Good designers bring a sense of beauty to a product, creating a look and feel that makes customers want to buy it, or find out more about it. While some people like to look at hideous things continually, I myself do not. So, it makes sense that people pay designers to make the product or service they promote look “pretty”.

All that being said, why then am I so against that phrase “Make It Pretty”. Quite simply, it cheapens design. It likens all the work that a creative person does to putting a paint job on a rusty car. I find it a bit offensive. But, for those who are unaware of the intense work that goes into design, it is a catchphrase that can be uttered time and time again.

An in-house designer is more likely to be confronted with this diabolical missile into the ethos of design itself than, say, someone who works with freelance clients. There is something about working for the same company all of the time that makes the employer think that good designs are cheep and easy to create. Like putting a quarter into a toy machine and out pops a shiny new design. As any creative professional knows, that is not the case. The mental and creative energy that goes into design is no laughing matter. It is a skill that not everyone has, and even those with rudimentary knowledge of some programs cannot accomplish.

I once had to point out to an employer the utter silliness of that phrase, and say that if it were so easy to do, then you would not have to pay a designer. While that was a bit foolish on my part, after all they were paying my salary, the point I was trying to make is one that needed to be made. The work of a designer is no less important than that of the person who creates the product. I know, and have heard of many brilliant products and companies, that go unnoticed because of poor marketing, design, and promotion.

So, how does a creative professional go about making the distinction that turns that despised phrase into an obsolete phrase in the vocabulary of their customer or management? Several ways come to mind. Some of them are not so nice. I am kidding of course.
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The first way to combat this is to ugly up a design and see what happens.
Make an expensive ad look like something out of a used car flyer. If they like it, you might have discovered the problem. They have no taste. Be sure and design the real ad on the side, just in case they hate it and consider finding an alternative designer.

Wear a shirt that has a bold type print on it, saying, “I Do More Then Just Make Stuff Pretty!!” If you are more bold, then that you could always have the phrase, “I Do More Then Just Make Your S**t Look Good.” I am not that bold – and would rather not offend my boss.

All kidding aside, I have found that the best ways to deal with employers who don’t understand the work that goes into design is to be honest with them. If they are willing, the designer can ask them to go through the process. Show them how you take the design job they give you and work through it from start to finish. Most employers will have a much greater respect for their designer if they knew how complicated design can be. The reason this would work is that it would take some of the mystery out of the process and show them that a designer doesn’t just sprinkle magic fairy dust over blank pieces of paper to make awesome designs.

Just a little warning: Unless the next words out of your mouth are, “I Quit”, never, ever, under any circumstances, look your employers straight in the eye and say, “If it is so-o-o-o easy to make this stuff look good, then why don’t you do it”.

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In just about any creative design field, a designer is going to be faced with people who don’t understand the work, think that it is a snap to do, and seek to undermine the importance how the design effects the overall appearance of the company or the product. The main thing is not to stress too much about it. If a designer knows that they are producing quality work, then the work will speak for itself, and their employer will thank them for making them look good.

If it is impossible to make “pretty” happen, you can always revert to used car flyers. On second thought, don’t do that.

Beware SEO Scammers!

As a business owner, how many times have you received an email or a phone call from an SEO “expert” guaranteeing you first-page ranking for your website?
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As business owners, we should all be aware that these types of “experts” are interested only in making a quick dollar and are really not concerned with the long-term success of your website. Building a successful website and maintaining a good Google “page ranking” takes time, patience, and a whole lot of work. No serious SEO professional would ever make such a guarantee.

One of the most common ways these companies take advantage of small businesses and companies is with the use of irrelevant keywords. What they will do is take a list of keywords that no one is using, and have no relevance to the content of your website, and build your pages with them. The use of keywords in tactical locations throughout the website is important for your organic page ranking. An ethical and true professional would select these keywords only after thorough research in accordance with the content of your website. Using irrelevant keywords allows scammers to produce top page results, but for the wrong group of keywords.

For example, if my webpage is selling lawn mowers, what keywords might help consumers find my website using a Google search? We could use riding lawnmowers, Snapper mowers, push mowers, John Deere mowers. All of these have relevance to the content of the website. But there is a lot of competition for these words. Other sites are using them too.

The scammers will take a set of keywords that have no relevance whatsoever for your website and produce high-rank results with them. If someone happens to search for your page using keywords for lawn mowers, they will search all day and never see your site. You will find out that irrelevant keywords where used to build your site instead.

Unfortunately, these unethical practices occur more often than we would like. When someone comes to you and guarantees you certain results, your warning buzzer should sound off immediately. Remember, search engine optimization is an ongoing process. It does not happen overnight. Good results come from long hours of research, trial and error, and knowledgeable individuals, Torch Designs has all three!
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Have a great week, everybody! Blessings.